FAQ
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Where is All Good’s head office?
Auckland, New Zealand. We have a dedicated team of hardworking plant based lovers who exist to help the world's best makers make the world's best coffee. Drop us a line, we would love to hear from you!Do you still sell ethical bananas?
Yes! Our sister brand All Good Bananas work out of our office with the plant milk team. You can reach the bananas team HEREWhere are All Good Plant Milks Made?
Barista oat and barista coconut are made right here in New Zealand at our factory in Glen Innes, Auckland. Barista almond is made in Australia near where we source the almonds.Why can't I find Good Oat or Good Coconut anymore?
We have rebranded our plant milks to look and feel more modern. The old branding is no longer, however do not worry, its the same amazing milks just a fresh new look!Why Can’t I find All Good Oat Milk in my local Woolworths?
When All Good & Otis Oat Milk merged to become Good & Humble, we decided to let each brand focus on its strength.
All Good is loved by cafes and baristas up and down the country and we want to double down in serving this channel. Otis is going to focus on our grocery customers and together the two brands will serve NZ customers and farmers with NZ made, NZ grown products.Do I need to store my unopened barista milk in the fridge?
No. All Good plant milks have a shelf life of 12 months from manufacture, so it can be kept in the cupboard until you’re ready to use it. Once opened, keep it in the fridge and we recommend consuming it within 5 days. Make sure to shake well before use!Where can I buy All Good plant milk?
Find All Good at most New Worlds, PAK’nSAVEs, Woolworths, premium grocers like Farro & Moore Wilson’s, and over 800 cafes nationwide. Can’t spot it? DM us, and we’ll sort it! You can also buy it online (anytime) HERE.
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What makes your barista oat milk so good?
- It’s made in New Zealand from oats grown on family farms in Otago and Southland.
- Using our own secret enzyme technology, we have squished and squeezed the oats just right to keep those healthy beta-glucans in (not all brands do this, watch out!)
- It's designed specifically for coffee, so it steams and stretches to create a super silky microfoam.
- Balanced and neutral flavour profile - letting the roast shine through.
- No added sugar and a great source of calcium.
Where are All Good’s Oats from?
Right here in New Zealand! Around 90% of our oats come from Southland while the other 10% come from family farms in Otago.What is a beta-glucan?
Oats naturally contain beta-glucans. They are a sugar compound and are a natural source of soluble fibre. Evidence suggests beta-glucan may help lower blood cholesterol, especially the ‘bad’ LDL cholesterol.What oil do you use in the barista oat milk?
Our oat milk contains rapeseed oil that is locally produced in New Zealand and is non-GMO. Plant milks often feature oil in their ingredients list, the reason we use rapeseed oil is because of its neutral taste and it also helps us deliver the best texture (and for performance when foaming for coffee). It also helps give a balanced nutritional profile and gives our milk a creamy texture perfect for your morning cuppa. The percentage of rapeseed oil is 2.3% in our barista oat formulation.Is the barista oat milk sweetened?
We don’t sweeten barista oat, as our oats are best left as nature intended. Any sugars present in the nutrition panel are naturally-occurring – they come from the oats – and these intrinsic sugars are not ones we need to worry about. Barista oats’ slightly sweet flavour is down to these natural sugars.Does barista oat milk contain traces of nuts or eggs?
Allergens are an increasing concern since they can cause immediate and sometimes severe symptoms. Handling allergens and making sure allergens do not contaminate any of our non-allergen products is part of the work our manufacturing partner does. Our manufacturer does not work with products or ingredients containing peanuts, and eggs are not on the line where our milk is produced.Does barista oat milk contain gluten?
Yes, oats naturally contain small amounts of gluten in the form of avenin, a protein similar to what’s found in wheat, barley, and rye.Is barista oat GMO-free and vegan?
Yes, it is GMO-free and vegan - our oat milk is good for you and good for the land. -
What makes your barista coconut milk so good?
- It’s made in New Zealand from Indonesian coconuts.
- It's designed specifically for coffee, so it steams and stretches to create a super silky microfoam.
- Balanced and neutral flavour profile - letting the roast shine through.
- Diary free, vegan friendly and GMO free.
Where are the coconuts sourced from?
We source our coconut cream ethically from Indonesia, the world's leading coconut producer!Is barista coconut milk Soy and Gluten-Free?
Yes! Unlike most other coconut milks, which often contain soy, we went the extra mile to -
What makes your barista almond milk so good?
- It’s made in Australia near the almonds we source from farms.
- It's designed specifically for coffee, so it steams and stretches to create a super silky microfoam.
- Balanced and neutral flavour profile - letting the roast shine through.
- Preservative and GMO free
- Diary free, vegan friendly and Lactose free.
Where are the almonds sourced from?
We source our almonds from Australian farmers.Is barista almond milk Soy and Gluten-Free?
Yes! Unlike most other coconut milks, which often contain soy, we went the extra mile to create an almond milk that does not contain soy and is gluten-free. -
Why do you use Food & Beverage Cartons and can they be recycled in New Zealand?
Food & Beverage Cartons are currently the best option available to All Good to provide great tasting plant milk safely to our customers. We are always looking for alternative options, but other materials like glass and plastic create a larger carbon and water footprint than we are comfortable with, even when they are recycled.ThinkStep NZ has completed a full carbon footprint life-cycle assessment of the 9 leading milk packaging options. Cartons, including ours, came out as the most carbon friendly option, other environmental factors were also considered. Glass and PET were significantly worse options even when glass was assumed to be recycled and cartons were not.
We are members of the FBC Recycling Scheme which ensures there are accessible cartons drop off points for Kiwis. The cartons taken to these locations are guaranteed to be recycled through saveBOARD.
Tell us about your partnership with saveBOARD
saveBOARD is changing the game when it comes to recycling in New Zealand by transforming used beverage cartons into low-carbon, NZ-made building materials.They work with local government and community groups to set up drop-off points across the country, making it easier for Kiwis to recycle their cartons. We’re also exploring ways to push for bigger change - our ultimate goal is to see cartons like ours collected in curbside recycling bins nationwide.
You can learn more about what they are doing HERE
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Shipping within NZ is at the flat rate of $5 per order.
We will pack and dispatch your order the following weekday after it has been ordered. Orders are sent via courier and you can expect your order to be delivered within 1 – 5 working days (please add an extra two days for rural delivery). Urban delivery is generally overnight from when it is dispatched but we can’t guarantee this as it is dependent on the courier company.
Unfortunately we are unable to deliver to the islands of Waiheke, Great Barrier and the Chathams.How do I cancel/ change my subscription?
You can cancel your subscription service by clicking ‘My account’ and then ‘Manage subscriptions’.
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Wholesale
If you are a shop, café, or distributor wishing to stock any of our products please talk to Finn, finn@goodandhumble.co.nzAt home
Please send us an email to info@all-good.co.nz and we can help you out! -
All Good Oat milk completed its carbon measurement and offset commitments through to and including the 2024 calendar year and formally exited the certification programme in June 2026.
Unfortunately, current GHG standards no longer support freight-only certification and therefore Ekos is no longer able recertify this. While certification logos are no longer being applied to new production, some products currently in market may still display the Net Zero Carbon Freight logo due to existing packaging and stock already produced prior to programme exit.
This transition reflects practical supply chain considerations and is not intended to mislead consumers.